Coronavirus (COVID-19)

What you Need to Know About COVID-19

Sanford Health is committed to the health of our patients, our employees and the communities we serve. The COVID-19 pandemic is a rapidly evolving situation. We will continue to provide the public with the most current COVID-19 information.

What are the symptoms of COVID-19?

100.4°+ Fever


Shortness of breath

What should I do if I have symptoms or think I’ve been exposed to COVID-19?

Current Sanford Patients

Option 1: Schedule an E-Visit

  1. Log in to your My Sanford Chart to request an e-visit.
  2. Select your reason for an e-visit and follow the prompts.
  3. Submit your request for an e-visit and a Sanford physician will respond to you within four hours through My Sanford Chart.

Option 2: Call your doctor’s office

If you are experiencing fever or cough, or if you feel you might have COVID-19, for the health and safety of our patients and employees please do not go directly to your clinic.

New to Sanford Health
If you are not a current patient and experiencing fever or cough, or if you feel you might have COVID-19 call My Sanford Nurse.

A Sanford Health nurse will ask you questions regarding your symptoms, if you have been in contact with anyone who has been diagnosed with COVID-19 and your previously traveled locations.

How is COVID-19 treated?

Treatment for COVID-19 is supportive care (treating the symptoms). There are no antiviral or vaccine options at this time.

How can we prevent COVID-19 from spreading?
  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose and mouth.
  • Stay home when you are sick
  • Clean and disinfect frequently touched objects and surfaces using a regular household clearing spray or wipe.
  • Practice good respiratory and hand hygiene:
    • Cover your cough and sneezes.
    • Wash your hands often (for at least 20 seconds) and use an alcohol-based hand sanitizer.

For more answers to frequently asked questions, please download our FAQs.

Start a COVID-19 E-Visit

Call My Sanford Nurse

Learn More


What is COVID-19?

COVID-19 is a respiratory illness caused by a new strain of a coronavirus called SARS-CoV-2. This pandemic started in China, but has now spread to many countries, including the United States.

How does COVID-19 spread?

The virus is spread from person to person through close contact and respiratory droplets that are produced when an infected person coughs or sneezes. It may be possible to get COVID-19 through contact with a contaminated surface or object; however, this is not the main way the virus spreads.

Who should wear a mask?

Not everyone needs to wear a mask.

  • Patients with a cough or respiratory symptoms should wear a mask when in the hospital or clinic.
  • Health care workers taking care of individuals with the virus need masks to protect themselves.
  • The CDC does not recommend people who are well wear a facemask to protect themselves from respiratory illnesses, including COVID-19.

Is Sanford Health limiting visitors to its facilities?

  • No visitors will be allowed in medical centers and hospitals with the following exceptions:
    • For births, NICU and pediatrics, patients will be allowed one pre-determined visitor, per day
    • For end of life care, visitors will be allowed at the discretion of the facility
      • For end of life COVID-19 patients will be allowed one pre-determined visitor, per day. Visitors will need to be masked and self-quarantine for 14 days following visit.
  • Patients are not allowed to bring guests to clinic appointments with the following exceptions:
    • Children may have one parent or guardian with them during their appointment.
    • Adults requiring assistance may have one guest with them during their appointment.

View our visitor restrictions and facility closures.

Can patients get prescriptions without visiting the pharmacy?

Yes. Sanford Health and many area pharmacies offer delivery and mail-order services. Patients should call their pharmacy to confirm these services are available.

Where can I go for information?

Sanford Health News

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