Find the Care You Need

E-Visit

Request an e-visit through My Sanford Chart. You’ll complete an online questionnaire and get a diagnosis from a provider within hours.

Learn About E-Visits

Video Visits

All it takes to connect to a health care provider is a device with internet access. On-demand video visits are available 24/7.

Learn About Video Visits

My Sanford Nurse

Not sure where to go? Get connected to an experienced nurse who can assess your symptoms and point you in the right direction.

Call My Sanford Nurse

Acute and Urgent Care

Walk into a clinic near you to see a provider without an appointment. Get care fast for nonemergency medical conditions.

Find a Clinic

Emergency Care

If you’re experiencing a life-threatening illness or injury, call 911 or go to your nearest emergency room immediately.

Find an ER

Wellness Visits

Stay healthy through regular wellness visits with a primary care provider who truly gets to know you and your family.

Find a Location

If you don't see your symptom on this list, please call My Sanford Nurse to know where to go for care.

Compare Your Options

Compare Care Options	Acute and Urgent Care	Emergency Care	Video Visit	E-Visit	Wellness Visit	Clinic Visit with Your Primary Care Provider
Care Type	Acute and Urgent Care	Emergency Care	On-Demand Video Visit	E-Visit	Wellness Visit	Clinic Visit with Your Primary Care Provider
Ages	All Ages	All Ages	All Ages	All Ages	All Ages	All Ages
Cost	$$ Accepts most insurances	$$ Accepts most insurance	$ $69	$ $39	$ Covered annually by most insurances	$ Covered by most insurances
Hours	Varies by location	24/7	24/7	24/7 Response guaranteed in four hours excluding some holidays	Varies by location	Varies by location
Appointment Needed?	No	No	No	No	Yes	Yes
Best For	✓ Acute back pain* ✓ Acute headaches and migraines* ✓ Cold & Influenza (flu) symptoms ✓ Cough* ✓ COVID-19 symptoms ✓ Diarrhea* ✓ Dizziness* ✓ Earaches* ✓ Fevers in children* ✓ Joint, muscle and tendon injuries* ✓ Minor broken bone* ✓ Minor burns* ✓ Minor to severe cuts, scrapes and abrasions* ✓ Nausea and vomiting* ✓ Non-traumatic eye injuries* ✓ Orthopedic needs such as shoulder separations, strains and sprains* ✓ Pink eye or eyelid infections ✓ Rashes or Sunburn ✓ Sinus problems* ✓ Sore throat* ✓ Tooth pain* ✓ Urinary symptoms (for females up to age 65) ✓ Urinary tract infections* *Best care option for this condition	✓ Allergic reactions with difficulty breathing ✓ Chest pain ✓ Deep wounds ✓ Difficulty speaking ✓ Fever above 104° ✓ Head trauma ✓ Heart palpitations ✓ Heat illness ✓ Heavy Bleeding ✓ Numbness ✓ Overdose ✓ Pregnancy-related concerns ✓ Seizures ✓ Serious head, neck or back injuries ✓ Severe abdominal pain ✓ Severe broken bones ✓ Severe burns ✓ Severe pain or headaches ✓ Shortness of breath ✓ Sudden confusion. changes in mental status or loss of consciousness ✓ Sudden dizziness or weakness in the face, arm or leg ✓ Sudden trouble seeing in one or both eyes ✓ Suicidal thoughts	✓ Acne ✓ Allergies or hay fever* ✓ Anxiety ✓ Athlete's foot ✓ Back pain* ✓ Breastfeeding mastitis ✓ Cold & Influenza (flu) symptoms* ✓ Cuts & scrapes ✓ Head lice or insect bites ✓ Nausea* ✓ Heartburn and diarrhea* ✓ Pink eye or eyelid infections ✓ Rashes or sunburn ✓ Runny or stuffy nose* ✓ Sinus problems ✓ Urinary symptoms ✓ Vaginal discharge *Best care option for this condition	✓ Acne ✓ Athlete's foot* ✓ Back pain ✓ Breastfeeding mastitis* ✓ Cough ✓ COVID-19 symptoms ✓ Cuts & scrapes* ✓ Diaper rash* ✓ Diarrhea ✓ Eyelid infections (blepharitis) ✓ Flu ✓ Hay fever ✓ Head lice* ✓ Heartburn ✓ Insect bites* ✓ Pink eye* ✓ Rashes* ✓ Sinus problems ✓ Skin infections ✓ Sunburn* ✓ Urinary problems (females up to age 65) ✓ Vaginal discharge *Best care option for this condition	✓ Review of your medical and family history ✓ Comprehensive health checks ✓ Behavioral health screenings and concerns ✓ Preventive screenings ✓ Vaccinations ✓ Health education ✓ Referrals to specialty providers, if needed	Care for illnesses and conditions that occur between regular appointments with your primary care provider ✓ Behavioral health concerns ✓ Chronic conditions ✓ Follow-up visits ✓ Pre-operation physicals ✓ Sports physicals ✓ New illnesses and conditions – especially in children: ✓ Cold & influenza (flu) symptoms ✓ Cough ✓ Diarrhea ✓ Earaches ✓ Fevers ✓ Nausea and vomiting ✓ Pink eye or eyelid infections ✓ Rashes or sunburn ✓ Sinus problems ✓ Sore throat
Not For	✖︎ Allergic reactions with breathing difficulties ✖︎ Chest pain ✖︎ Chronic abdominal pain ✖︎ Deep wounds ✖︎ Difficulty speaking ✖︎ Fever above 104° ✖︎ Head trauma ✖︎ Heart palpitations ✖︎ Heat illness ✖︎ Heavy bleeding ✖︎ Medication or prescription renewals ✖︎ Menstrual concerns ✖︎ Numbness ✖︎ Overdose ✖︎ Pregnancy-related concerns ✖︎ Seizure ✖︎ Severe pain or headache ✖︎ Shortness of breath ✖︎ Suicidal thoughts ✖︎ Work notes due to chronic conditions	✖︎ Body aches ✖︎ Cold ✖︎ Cough ✖︎ Diarrhea ✖︎ Earache ✖︎ Fever below 104° ✖︎ Minor asthma attack ✖︎ Minor burn ✖︎ Minor broken bones ✖︎ Minor injuries ✖︎ Nausea and vomiting ✖︎ Rashes ✖︎ Sore throat ✖︎ Sprains ✖︎ Urinary tract infections	✖︎ Abdominal pain ✖︎ Allergic reactions ✖︎ Chest pain ✖︎ Deep vein thrombosis symptoms such as leg swelling accompanied with chest pains or shortness of breath ✖︎ Deep wounds ✖︎ Difficulty speaking ✖︎ Dizziness ✖︎ Ear infections ✖︎ Fever above 104° ✖︎ Head trauma ✖︎ Heart palpitations ✖︎ Heat illness ✖︎ Heavy bleeding ✖︎ Medication or prescription renewals ✖︎ Menstrual concerns ✖︎ Numbness ✖︎ Overdose ✖︎ Pregnancy-related concerns ✖︎ Seizure ✖︎ Severe pain or headache ✖︎ Shortness of breath ✖︎ Strep throat ✖︎ Suicidal thoughts ✖︎ Visual disturbances (blurred or double vision) ✖︎ Work notes	✖︎ Abdominal pain ✖︎ Allergic reactions ✖︎ Chest pain ✖︎ Deep vein thrombosis symptoms such as leg swelling accompanied with chest pains or shortness of breath ✖︎ Deep wounds ✖︎ Difficulty speaking ✖︎ Dizziness ✖︎ Ear infections ✖︎ Fever above 104° ✖︎ Head trauma ✖︎ Heart palpitations ✖︎ Heat illness ✖︎ Heavy bleeding ✖︎ Medication or prescription renewals ✖︎ Menstrual concerns ✖︎ Numbness ✖︎ Overdose ✖︎ Pregnancy-related concerns ✖︎ Seizure ✖︎ Severe pain or headache ✖︎ Shortness of breath ✖︎ Strep throat ✖︎ Visual disturbances (blurred or double vision) ✖︎ Work notes	✖︎ Urgent or emergency health needs ✖︎ Suicidal thoughts	✖︎ Urgent or emergency health needs ✖︎ Suicidal thoughts
	Find a Clinic	Find a Location	Learn About Video Visits	Request an E-Visit	Find a Location	Find a Location

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Virtual Care

E-Visit

Video Visits

My Sanford Nurse

In-Person Care

Acute and Urgent Care

Emergency Care

Wellness Visits

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