As a courtesy to our patients, when you receive services at Sanford Health, we bill your insurance carrier directly. In order to be sure the claim is properly submitted, we need a copy of your insurance card. HIPAA regulations require that we supply insurance carrier’s complete information on the person that carries the coverage. This includes the name, address, phone number, date of birth and social security number. Incomplete information could mean a denial from your insurance carrier. When your insurance carrier delays, denies or makes partial payment, you are responsible for the balance.
Any additional patient financial responsibility is due by the due date on your patient billing statement. You may receive more than one statement for services rendered at Sanford Health.
If you receive a patient billing statement and do not understand the content, or if you believe that the information may be incorrect, please contact Patient Financial Services at (877) 629-2999
. Our office hours are 7 a.m. - 6 p.m. Monday - Thursday and 7 a.m. - 5 p.m. on Friday.