Online Care

Convenient Care Options

Get care when and where you need it most. Choose the most convenient online option for you at Sanford Health. You can schedule an appointment or get care from the comfort of your own home, at work or on the go. Connect with a provider using your computer or mobile device.

Explore your online care options below.

Connect Online

Video Visit

Meet with a Sanford Health provider without traveling to a clinic. All you need is a webcam-enabled computer or mobile device and a My Sanford Chart account. We offer two types of video visits.

Acute care video visits are available 24/7 for urgent but non-emergency medical needs. Use video visits to get fast care for coughs, colds, rashes, pains and more. Request an acute care video visit through your My Sanford Chart account on the Sanford Health app or online at

Specialty video visits, such as primary care and women’s health video visits, are available in some regions. Availability depends on the provider. Talk to your provider’s nurse or scheduler about your specialty video visit options.

Video visits start at $59. Check with your insurance provider for coverage. We offer these visits to patients in Minnesota, North Dakota, South Dakota, Nebraska and Iowa.


E-visits are a simple and easy option for every member of the family. Request an e-visit by completing a brief questionnaire using your My Sanford Chart account. A Sanford Health provider will then review your submitted information within two hours. They’ll respond with a treatment plan, prescription order or a request to see you in person.

Sanford E-Visits are available seven days a week to patients in Minnesota, North Dakota or South Dakota who have previously seen a Sanford Health provider. Some restrictions may apply for certain Sanford Health locations.

E-visits are only available to patients with a My Sanford Chart account. Log in to your account to request an e-visit. Sign up if you don’t have an account but have previously been seen at a Sanford Health facility.

Call your local clinic or (855) SAME-DAY to schedule an appointment if you are not currently a Sanford Health patient.

E-visits cost $49. Check with your insurance provider for coverage.

See a full list of common illnesses that can be addressed during an e-visit.

Virtual Medical Exam with Sanford Health + Tyto Care

Sanford Health + Tyto Care takes video visits to the next level. TytoHome exam kits provide innovative technology for more accurate remote diagnoses and effective treatment plans. The kit has devices to read heart rate and temperature and to examine the ears, throat, heart, lungs, abdomen and skin.

The exam kit includes:

  • Basal thermometer
  • Digital camera
  • Otoscope
  • Rechargeable battery
  • Stethoscope

Get a TytoHome virtual exam in a few easy steps:

  • Purchase a TytoHome exam kit.
  • Pair your exam kit to your mobile phone or tablet.
  • When you have an urgent care need, schedule a virtual exam through your My Sanford Chart account on the Sanford Health app.
  • Connect with a Sanford Health provider at any time over the app. They will help you use the exam kit. 
  • Your provider will make a diagnosis and design a care plan. If you need medication, your provider will send the prescription electronically to the pharmacy of your choice.

You can use the TytoHome exam kit for non-emergency health needs such as ear infections, sore throats, fevers, coughs, allergies, pink eye, nausea, urinary tract infections (UTIs) and skin conditions.

Learn more and purchase your exam kit online.

Online Scheduling

Schedule your appointments online. You can schedule appointments for:

  • Acute/urgent care visits
  • Advanced care planning
  • Chiropractic services
  • Eye care
  • Family medicine
  • Internal medicine
  • Pediatrics
  • Podiatry
  • Travel medicine

If you’ve seen a Sanford Health provider in the past two years, they may offer online scheduling through your My Sanford Chart account.

My Sanford Chart

My Sanford Chart is your secure online health resource. Log in to:

  • Access your family’s medical records
  • Check-in online for appointments
  • Communicate with your care team
  • Receive test and lab results
  • Request prescription renewals
  • Schedule appointments
  • See a Sanford Health provider virtually through a video visit, e-visit or video visit with Tyto Care
  • View your medical information

Don’t have a My Sanford Chart account? Sign up here.

Sanford Health Mobile App

The Sanford Health app helps you get directions, view wait times, find a doctor or location in your area, access your My Sanford Chart account and more. Download it now in the App Store or Google Play.

Women's Video Visit

Learn about your Women's video visit options.

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