Volunteer Opportunities | Fargo, ND | Sanford Health Skip To Content

Current volunteer opportunities for the Fargo region

Thank you for your interest in volunteering at Sanford Health. Below is a list of current volunteer opportunities at Sanford Health in the Fargo region.

Volunteer Position

POSITION RESPONSIBILITIES:                            

  1. Assist the staff to help meet the needs of families by directing to consult rooms utilizing the census received from registration staff.  
  2. Write patient information on the whiteboard to alert staff the family has arrived in consult room.  
  3. Answer phones as assigned and oriented by staff giving accurate information, transferring calls to the appropriate person, and relaying information to the registration staff. 
  4. Offer hospitality and information to the families by familiarizing yourself with the services offered in the facility such as the restaurants, Gift Shop, where to get coffee, etc…
  5. Assist families and other visitors with way finding, escorting as appropriate. 
  6. Instruct families to enjoy amenities but to return promptly when the patient has arrived to the unit. Work with registration staff in order to provide an ETA.
  7. Assist with locating families when patients are admitted to the ARU. 

Volunteer will Perform this Position:

SMCF, 3rd floor ARU

Orientation, Training and Evaluations:

All volunteers need to attend the general orientation to Sanford and the Volunteer Services program prior to assignment to a site.  Staff will provide on-site training. Evaluations will be on going.  Site supervisors will complete an annual evaluation.

Confidentiality:

Adhere to Sanford policy on confidentiality.  See Volunteer Handbook.

Expectations for this Position:

The volunteer is responsible, flexible and maintains confidentiality.  The customers are treated with kindness and respect. Volunteers need to be at least 17 years old to serve in this position.

Times:
Monday - Friday 7:30 AM - 12:00 PM, 8:00 AM - 12:00 PM; Shifts will be approximately 4 – 4.5 hours
Requirements:
Aged 17 and up.
This volunteer serves as a host/hostess for the weekly lactation support group. Volunteers help by welcoming and registering participants. May also be asked to help assist with younger siblings at times. This is the PERFECT job for anyone who loves babies!

The group is held Mondays from 9 - 11 a.m. and Wednesdays from 1 - 3 p.m.


Requirements:
Aged 18 and up.
Facilitate workshops for people with diabetes, arthritis, high blood pressure or other on-going health conditions. After completion of 4-day leader training (* typically held once a year), volunteer leaders facilitate workshops which meet for 2 1/2 hours per week for 6 consecutive weeks. Workshops include relaxation techniques, weekly goal setting, effective management of symptoms and difficult emotions, and other self-management strategies. No previous teaching experience is required; health care background not necessary. Workshops held in various locations. Must be post high school. Interested individuals can give us their contact information; you will be contacted when the next training session is scheduled.

Requirements:
Aged 18 and up.
Supervise children in the child care we operate for our employee's children.

Shifts vary - weekdays 8 a.m. - 5:30 p.m. ONLY.

Requirements:
Aged 17 and up.

POSITION RESPONSIBILITIES

  • Work with assigned child or group of children on an assigned task.
  • Assist the child life staff in supervising, cleaning and stocking playrooms maintained by the child life program.
  • Visit patients in their rooms. Volunteers play games, work on art projects, talk, rock or feed babies, etc.
  • Accompany children (patients or family members) to the playroom/Cully’s Cabin or other scheduled child life activities.
  • Provide respite for parents who wish to take a break.
  • Help with special events or special visitors. Child life often hosts events to help entertain patients and families. Volunteers may be asked to help invite and bring patients to the location of the event, assist with/conduct tours for individuals or groups who have come to visit the patients, or pass out items that have been donated for the patients.
  • Offer constructive, safe, and appropriate choices for patients and families.
  • Be a good role model for families and promote a fun, enjoyable atmosphere.
  • Provide continuity of care by giving regular feedback to the child life staff on the activities and status of patients.

Orientation, Training and Evaluations:
All volunteers need to attend the general orientation to Sanford with the Volunteer Services program prior to assignment to a site. Each prospective volunteer will meet with CLS to review job responsibilities, policies and the items on the Cully’s Cabin orientation checklist, and to have any possible questions answered prior to beginning the volunteer experience. Training and evaluation are an on-going process. Site supervisors will complete an annual evaluation.

Confidentiality:
Adhere to hospital policy on confidentiality. See Volunteer Handbook.

Expectations for this Position:
The volunteer is responsible, flexible and maintains confidentiality. The patients and visitors are treated with kindness and respect. Volunteers keep safety a top priority. Volunteers need to be at least 18 years old and a high school graduate to serve in this position. Volunteers will call the Child Life Specialists when they cannot come in to volunteer. Volunteers will not report to volunteer when they are ill or contagious. Volunteers will complete 6 months, 1 semester or 50 hours of volunteer work as a part of this commitment.

Times:
Monday – Friday, 9:30 am–noon; 1:30–4 pm; 4-6 pm; 6-9pm; Saturday and Sunday, 10 am–1 pm or 1–4 pm; Shifts are typically 2-3 hours
Requirements:
Aged 18 and up.
Volunteer will assist staff by spending time with patients in this unit on the weekends. You may play card or board games with the patient, watch videos or TV, or just visit in this speciality area. Our volunteers show support to patients by utilizing active communication techniques.

NOTE: due to the patient population, only females will be accepted as volunteers in this area. Volunteers are not allowed if they have/are dealing with a personal eating disorder of their own.

Varied shifts.

Requirements:
Aged 18 and up.

POSITION RESPONSIBILITIES:

  • The volunteer will promote a positive image of the EC by providing specific services which will tend to make the waiting as easy as possible for visitors and patients.
  • Establish rapport with members of EC by obtaining as much information about their position as possible.  Act as a liaison between EC patients, their families, and the EC staff.
  • Assist the Nursing Assistants and Unit Clerks with designated duties, as assigned by NA/UC upon arrival; this will include Work Core 1, Work Core 2, and Work Core 3 of  the EC.  These duties may include but are not limited to: delivering documents to appropriate offices/units, cleaning rooms, stocking linens and escorting families.
  • Treat all family members and visitors with sincerity, tact, and patience.
  • Offer hospitality by assisting visitors and families with location of patients and other departments in the hospital.  This includes showing families to the floors and designated waiting rooms, where they can wait for their family member.
  • Assist Guest Service staff in the lobby when asked to during busy times.  Duties may include:  maintaining cleanliness of lobby – pick up magazines, garbage on floor, coffee cups etc. (this also includes the family room/crisis room), keeping a close watch on the waiting room, making sure information is being communicated and a pleasant atmosphere is maintained for family and visitors and reporting all patient and/or family requests, comments and complaints to staff.  There are 3 family rooms which the volunteer should be rounding through performing these tasks.
  • Contact an EC staff person when patient/family is requesting to see patient/family in the EC.  This will help to eliminate problems that may arise from requests.
  • Assist the staff by performing all other duties as requested.
  • Volunteers are never allowed to assist a patient by lifting into a wheelchair, onto bed, etc – this is a duty reserved for staff only.  Volunteers are also not allowed into exam rooms with a guard/law enforcement presence outside the room.
  • Due to the sensitivity of many patients volunteers are asked to come fragrance-free (ex:  no use of perfumes, colognes or lotions).

Orientation, Training and Evaluations:
All volunteers need to attend the general orientation to Sanford and the Volunteer Services program prior to assignment to a site. Additional training sessions and specific on the job training given by experienced volunteer or staff. Specified training in area of service will last for at least 2-4 hours, with additional training time available upon request. Training and evaluations will be on going. Site supervisors will complete an annual evaluation.

Confidentiality:
Adhere to Sanford policy on confidentiality. See Volunteer Handbook. This is particularly important in the Emergency center, because of the high-risk patients and crisis situations that do occur.

Expectations for this Position:
The volunteer is responsible, flexible and maintains confidentiality. The customers are treated with kindness and respect. Volunteers need to be at least 18 years old and a high school graduate to serve in this position

Times:
Monday – Sunday, 9:00 am – 11:00 pm; Shifts typically 2 hours long
Requirements:
Aged 18 and up.

POSITION RESPONSIBILITIES:                            

  1. Volunteer will be located near but not directly adjacent to the main entrance. The volunteer may approach the guests and ask how they can be of assistance.

  2. Escort patients, families and visitors to their destination.  Walk with them and ask if they have any questions.  Please be sure to introduce yourself as well.

  3. Tidy the entrance area by returning all unused carts or wheelchairs to the appropriate service.  Tidy the lobby/waiting areas by disposing of trash and straightening magazines.    Be sure to keep wheelchairs available for patient use.

  4. Offer hospitality by walking the main hallway and asking guests how we can assist them.  Extend a friendly smile and a greeting. 

  5. Assist staff with various tasks such as:  Assist patients that are wheelchair bound, injured, require crutches, strollers, have special needs.  Assist parents with opening doors when they have infants in car seats, strollers, have several small children with them at one time, have their hands full with diaper bags, purses, medical equipment, etc…

  6. Assisting patients above in getting to lab and x-ray which is in the lower level.  Assisting patients in getting in the correct line to register.  Tidy patient lobby areas.  Sanitize wheelchairs. 

Orientation, Training and Evaluations:

All volunteers need to attend the general orientation to Sanford and the Volunteer Services program prior to assignment to a site. Guest Services staff and a current volunteer will provide on-site training. Training and evaluations are ongoing.  Site supervisors will complete an annual evaluation.

Confidentiality:

Adhere to Sanford policy on confidentiality.  See Volunteer Handbook.

Expectations for this Position:

The volunteer is responsible, flexible, and maintains confidentiality.  The customers are treated with kindness and respect. Volunteers need to be at least 17 years old to serve in this position.

Times:
Monday - Friday 8:00 AM - 2:00 PM, 8:00 AM -12:00 PM; Shifts are typically 4 hours
Requirements:
Aged 17 and up.
Assist with mailings and preparation for events that raise funds for Sanford Health. Opportunities vary depending on event.

Requirements:
Aged 18 and up.
Visit patients currently in our hospital to ensure they have had a chance to complete his/her Story Card questions. As you are visiting with the patient be sure to scan their room to check the bedside is tidy and items they may need are within reach. While straightening the room be sure to notice any areas of concern and let nursing staff know. By interacting with the patients in a kind and respectful manner they will feel more at ease while in our facility.

Daily shifts - 9:30 - 11:30 am; 4-6 p.m.

Requirements:
Aged 18 and up.

POSITION RESPONSIBILITIES:                            

  1. Familiarize yourself with the merchandise that is available and where it is located when arriving for your shift.
  2. Assist by straightening, cleaning and dusting the display areas.  Assist by offering basic display ideas.
  3. Assist by filling balloons as needed once you have been shown the proper use of the helium tank.
  4. Assist the cashiers as needed.
  5. Familiarize yourself with the various hospital floors so that you can deliver merchandise as needed.
  6. Assist by answering the phone using proper phone etiquette.
  7. Assist by unpacking and marking merchandise.

Volunteer will Perform this Position:

In MeritCare Gift Shop at both the MeritCare downtown and South University locations.

Work Schedule:

Monday - Friday, 8:30 am – 1:00 pm; 1:00 pm - 5:00 pm

Number of Hours:

Shifts will be approximately 3-5 hours

Orientation, Training and Evaluations:

All volunteers need to attend the general orientation to MeritCare and the Volunteer Services program prior to assignment to a site. Gift Shop staff and/or volunteers will provide on-site training. Training and evaluations will be on going.  Site supervisors will complete an annual evaluation.

Confidentiality:

Adhere to MeritCare policy on confidentiality.  See Volunteer Handbook.

Expectations for this Position:

The volunteer is responsible, flexible and maintains confidentiality.  The customers are treated with kindness and respect. Volunteers need to be at least 17 years old to serve in this position.

Times:
Monday - Friday, schedule will vary depending on location. Shifts will be approximately 3-5 hours.
Requirements:
Aged 17 and up.

Greet customers as they enter the lobby, direct them to their destination, assist them with finding needed supplies and offering general hospitality. This is the perfect position for those who enjoy a variety of tasks as well as helping others! 

Shifts are Mon. - Fri. from 8 a.m.-12 p.m. and 1 - 5 p.m.

Requirements:
Aged 18 and up.

POSITION RESPONSIBILITIES:

  • Volunteer will be located near but not directly adjacent to Guest Service information desk.  This is due to concerns related to client/patient confidentiality.   If Guest Service staff is not on duty at the front main sliding door the volunteer may approach the guests and ask how they can be of assistance.
  • Escort patients, families and visitors to their destination.  Walk with them and ask if they have any questions.  Please be sure to introduce yourself as well.
  • Tidy the entrance area and discharge area at Sanford Medical Center Fargo location by returning all unused carts or wheelchairs to the appropriate service.  Tidy the lobby/waiting areas by disposing of trash and straightening magazines.    Be sure to keep wheelchairs available for patient use.
  • Offer hospitality by walking the main hallway and asking guests how we can assist them.  Extend a friendly smile and a greeting. 
  • Assist Guest Services with various tasks such as:  taking carts back up to the appropriate floor, taking donated magazines to the Volunteer Office, or delivering mail (SU volunteers).
  • Evening and weekend volunteers may be asked to assist the Gift Shop by delivering flowers to patients.
  • Volunteers are never allowed to assist a patient by lifting into a wheelchair, into a vehicle, etc – this is a duty reserved for staff only

Orientation, Training and Evaluations:
All volunteers need to attend the general orientation to Sanford and the Volunteer Services program prior to assignment to a site. Guest Services staff and a current volunteer will provide on-site training. Training and evaluations are ongoing. Site supervisors will complete an annual evaluation.

Confidentiality:
Adhere to Sanford policy on confidentiality. See Volunteer Handbook.

Expectations for this Position:
The volunteer is responsible, flexible, and maintains confidentiality. The customers are treated with kindness and respect. Volunteers need to be at least 17 years old to serve in this position.

Times:
Monday – Friday 7:00 – 11:30 am, 11:30 am –4:00 pm; 4:00 pm – 8:00 pm; Saturday and Sunday shifts vary.
Requirements:
Aged 17 and up.
Work with our patients in the behavioral health and eating disorder areas utilizing art to address psychosocial symptoms such as boredom, anxiety and loneliness. Available to MSUM art students only - supervised by MSUM faculty.

Shifts as arranged by MSUM faculty.

Requirements:
Aged 18 and up.

POSITION RESPONSIBILITIES:

  • Volunteer role will be based from the Amenities Guest Services desk in the Concourse and may be dispatched to address patient related tasks on all floors.
  • Tasks may include but are not limited to:
    • Deliveries for mail, flowers, iPads, nooks, and specialty items such as gift shop and coffee shop products and merchandise.
    • Assisting patients with their belongings to the discharge exit
  • Provide service to guests in the following visitor spaces:
    • Gathering spaces in EC
    • Gathering space 2
    • Gathering space 3
    • Gathering space 5
    • Gathering space 6
    • Gathering space 8
    • Gathering space 9
    • Gathering space 10
    • All quiet spaces on the floors listed above
  • Tasks associated with the spaces listed above include:
    • Visitation: ensuring the guests are comfortable and their needs are met.
    • Room maintenance: keeping spaces tidy, organizing magazine, stocking brochures, refilling coffee and other gathering space supplies, etc…
      • Gathering spaces, quiet spaces, kitchens, etc… 

Orientation, Training and Evaluations:
All volunteers need to attend the general orientation to Sanford and the Volunteer Services program prior to assignment to a site. Guest Services and Gift Shop staff will provide on-site training. Training and evaluations are ongoing. Site supervisors will complete an annual evaluation.

Confidentiality:
Adhere to Sanford policy on confidentiality. See Volunteer Handbook.

Expectations for this Position:
The volunteer is responsible, flexible, and maintains confidentiality. The customers are treated with kindness and respect. Volunteers need to be at least 18 years old and a high school graduate to serve in this position.

Times:
Monday – Friday 8:00am – 12:00pm, 12:00pm – 4:00pm; Shifts are typically 4 hours.
Requirements:
Aged 18 and up.
This is a volunteer position that can be accomplished at home. Booties can be made for our Family Birth Center and NICU. Bootie knitters follow our pattern and the yarn is supplied by us. Knitters may also use their own yarn and knit prayer shawls. There is no set pattern for the shawls but we ask they be the size of a large scarf. We are pleased to offer our patients this keepsakes!

Requirements:
Aged 17 and up.

POSITION RESPONSIBILITIES

  • The primary responsibility of the volunteer is to rock, cuddle, talk soothingly, and offer pacifiers to infants and to successfully soothe and calm infant.
  • The volunteer may assist with additional duties in the NICU during times of low census such as:  doing baby laundry, folding, and sorting clothes; stocking linen in the bassinets, cribs or isolettes; putting patient charts together, answering phone, writing letter to parents and some photocopying.
  • The volunteer will alert the nurse if they suspect the infant they are rocking is having any difficulty.
  • Upon permission you may read to the infant.

Orientation, Training and Evaluations:
All volunteers need to attend the general orientation to Sanford and the Volunteer Services program prior to assignment to a site. The volunteer will receive a tour of the NICU and the Charge Nurse will assist the volunteer until they are comfortable with rocking infants, or assisting with additional duties. Training and evaluations will be on going. Site supervisors will complete an annual evaluation.

Confidentiality:
Adhere to Sanford policy on confidentiality. See Volunteer Handbook.

Expectations for this Position:
The volunteer should have patience and affection for infants. The volunteer is responsible, flexible and maintains confidentiality. The customers are treated with kindness and respect. Volunteers need to be at least 21 years old and a high school graduate to serve in this position.

Times:
Sunday - Saturday; shifts will be 9-11 a.m.; 1-3 p.m. and 6 – 8 p.m.
Requirements:
Aged 21 and up.

POSITION RESPONSIBILITIES:

  • Assist staff by answering phones within the unit
  • Assist staff by answering the family phone seeking entry at the welcome desk
  • Make rounds in the gathering spaces assessing needs
  • Assist staff by collecting and washing laundry
  • When directed and if cuddler is busy, assist staff by holding/rocking a baby
  • Assist staff by defrosting freezer and checking temperature of the refrigerator
  • Assist staff with clerical duties as requested
  • Welcome families at front desk as needed

Orientation, Training and Evaluations:
All volunteers need to attend the general orientation to Sanford and the Volunteer Services program prior to assignment to a site Additional training sessions and specific on the job training given by experienced volunteer or staff. Training and evaluations will be on going. Site supervisors will complete an annual evaluation.

Confidentiality:
Adhere to Sanford policy on confidentiality. See Volunteer Handbook.

Expectations for this Position:
The volunteer is responsible, flexible and maintains confidentiality. The customers are treated with kindness and respect. Volunteers need to be at least 18 years old and a high school graduate to serve in this position

Times:
Shifts will be Weekdays and Weekends – 8am – noon; 12pm – 4pm; 4pm – 8pm; 8pm – 10pm
Requirements:
Aged 18 and up.

Pet Therapy dogs and their people. These 4-legged volunteers and their people visit our Children's Hospital, Eating Disorder and Rehab Units. Bring a smile to a patient by the wagging of a tail! Pets must be graduates of Obedience School and the specialized pet therapy training program through either FM Dog Obedience School or Pet Partners.


* Shifts as arranged by FM Dog Obedience School/Pet Partners and the Volunteer Services department in conjunction with the units the team will be visiting.

Requirements:
Aged 18 and up.

Assist therapist with equipment needs; stocking, cleaning and organizing Physical Therapy gym and patient rooms after patient care; clerical duties as assigned by therapist.  Perfect for any student considering Physical Therapy or Sports Medicine.

Shifts are varied - Mon through Fri

Requirements:
Aged 18 and up.
Assist patients in therapy sessions in the gym area and assist therapist with tasks as needed. Perfect for any student considering Physical Therapy or Sports Medicine.

Requirements:
Aged 18 and up.
Play our lovely baby grand piano for customers and staff entering our hospital.

Requirements:
Aged 18 and up.
Visiting with patients, reading, playing card games, etc. Assisting staff with re-stocking supplies, answering phone, helping with mealtime and other duties as needed. Must be post high school.

Requirements:
Aged 18 and up.
There are four positions within this center. Must be post high school.

1. FOOD HOST - offer light snacks to patients in our Infusion Center; offer to visit as appropriate. Mon-Fri 9-11 am & 1:30 - 3:30 pm

2. PHARMACY - this position puts on miles running various errands. Mon-Fri 8 am -12 pm

3. LOOK GOOD...FEEL BETTER - the volunteer is responsible, flexible and maintains confidentiality.  Customers are treated with kindness and respect. Volunteers must be a licensed cosmetologist to serve in this role. 


4. WIG ROOM - assist cancer patients in selecting a free wig/ hairpiece; fitting and care of the hairpiece as well as monitoring inventory. The wigs/hairpieces are supplied by the American Cancer Society.
 

5. PLAYROOM– Working with child life on designated projects and tasks such as: escorting children and parents to/from activities/appointments, cleaning and tidying the playroom, sanitizing surface areas and toys, etc… Mon-Fri 9am – 12pm

Requirements:
Aged 18 and up.
Visit hospitalized patients as assigned by your partner Sanford chaplain to help address spiritual needs of our families and patients. Specialized training and completion of "Befrienders" training (both provided) is mandatory.

Requirements:
Aged 18 and up.
Interact with patients and families. Offer and serve beverages and re-stock supplies in area. Must be post high school.

Shifts vary Mon-Fri between 8 am and 3 pm.

Requirements:
Aged 18 and up.