For Our Patients What You Need to Know About MeritCares Reduction In Work Force

MeritCare is undergoing a "reduction in work force." Approximately 100 associates are losing their jobs; others will have their hours reduced and some open positions will go unfilled. This has been a difficult decision. MeritCare is doing everything it can to support the employees who have lost their jobs and those that are remaining.

MeritCare is undergoing a "reduction in work force." Approximately 100 associates are losing their jobs; others will have their hours reduced and some open positions will go unfilled. This has been a difficult decision. MeritCare is doing everything it can to support the employees who have lost their jobs and those that are remaining.


Why did this happen?
In May, we announced that our financial situation was forcing us to make operational changes to decrease costs and increase productivity. At that time, we did not expect that we would have to reduce our work force. Since then, uncertainty about federal payment cuts, as well as cuts from Blue Cross Blue Shield of North Dakota and other issues have created a situation that was much greater than anticipated.


What else is MeritCare doing about its financial situation?
We are doing many things behind the scenes at MeritCare to cut costs and be more productive. This includes reducing our supply costs by joining with other large health systems to use our collective buying power, we are consolidating space, reducing our rental space, and using our computer systems to their greatest capacity in both patient care and business, to name just a few.


What does this mean to patients?
Quality patient care is always our first priority at MeritCare. You should see no interruptions in service. Care was taken to make sure that the reductions do not undermine patient safety, customer service or quality of care. Clinic appointments, tests, procedures, surgeries and hospital care will go on as scheduled. We are still actively recruiting doctors, nurses and other positions in patient care areas.


Will I still be able to see my doctor?
Yes. And as always, if your doctor moves to another location or leaves MeritCare, you will be contacted in advance by a letter or phone call and informed of the changes.


Will my appointments be rescheduled?
No appointments should need to be rescheduled because of this situation. If they are, you will be contacted by letter or phone call from MeritCare and offered alternative appointment dates.


Will MeritCare still be here in the future?
MeritCare has weathered many tough times in its 100-year history and has always emerged a stronger organization. We are looking forward to serving you for another 100 years.


Who do I contact if I have questions?
If you have questions at any time, please contact your MeritCare clinic or e-mail feedback@meritcare.com