Prescription Refill

Frequently asked questions

After placing my order online, how can I get my filled prescription? 

Orders placed by noon will arrive in your mail the following day. All other orders will take two days to deliver. What are the shipping rates for pharmacy orders? Sanford Health will ship your prescription to your mailbox. If the medication can be sent in a prescription bottle, it will be sent free of charge. Larger orders that require packaging are subject to a $2.50 shipping fee. Prescriptions that have special shipping requirements, such as refrigeration, will be subject to $5 shipping fee. 

Are the transactions I perform online secure?
The prescription and credit card information you provide will be sent directly to a Sanford Health pharmacist. Your information will only be available to the pharmacist who fills your order.

Can I fill new prescriptions online?
Due to government regulations and the sensitive nature of patient/physician/pharmacist relationship, filling new prescriptions online is not available at this time. In the event the policy changes, we will notify our customers. 

How do I use my insurance prescription plan online?
If you have had a prescription filled with us in the past, Sanford Health still has that information on file and will automatically apply it to your order. 

Who can access my health record online?
Only the pharmacists can access your records. Sanford Health works hard to maintain confidentiality for our customers.All information regarding your pharmaceutical purchases will be kept in the strictest confidence. Sanford Health assures their customers that no personal information will be released without their approval.

How can I pay for an order placed online?
Sanford Health accepts Visa, Mastercard, Discover and American Express. Simply fill in the information on the prescription refill form and Sanford Health will handle the rest.

Hours

8 a.m.—10 p.m. Monday—Friday
9 a.m.—9 p.m. weekends and holidays

Contact information

Sanford Pharmacy
300 N. Seventh St.
Bismarck, ND 58501
(701) 323-6099
Toll-Free: (800) 932-8758, ext. 5419

Drug information

Links to websites outside Sanford Health are provided for convenience and information only, and Sanford Health assumes no responsibility for their content. Sanford Health is not responsible for the privacy practices or content of those sites. You should always read the privacy policy at a website before revealing any personal information.

MedlinePlus
http://www.medlineplus.gov
MedlinePlus directs you to information to help answer health questions. MedlinePlus brings together authoritative information from NLM, the National Institutes of Health (NIH), and other government agencies and health-related organizations. MedlinePlus also contains extensive information about drugs and supplements, an illustrated medical encyclopedia, interactive tutorials, the latest health news, and surgery videos.