Brief summary for Patient Service Specialist Lead - Mandan North & East Clinics
Schedules, cancels and reschedules appointments for therapies as requested by the physician or patient. Receive and check-in patients that enter the department in a courteous and caring manner ensuring good patient relations. Updates patient histories and account information at the time a patient is scheduled. Supervises daily workloads and distribution of work for reception staff. Responsible for audit processes and training needs for the department. 40 hr/week