Brief summary for Business Performance Specialist - PFS Physician Services, Sanford Enterprise
Responsible for training coordination of Patient Financial Services (PFS) staff. Updates, releases and end user training. Position will give input to and provide support for documentation of process flow, process improvement and updating of training curriculum. Position will author various policy and procedures and implement new procedures with new practice management systems. Will provide training at centralized and decentralized sites. Position works closely with Information Technology to remain current with applications and software updates. Also consults with supervisors, managers and key hospital and clinic management staff for process improvement and re-training needs. Position also includes developing and maintaining written training materials. Assists and develops alternative methodologies for education based on adult learning principles. Fulltime, 40 hrs/wk