Nurse: Lois Heald
I came to the Sanford Canby ER for 1st & 2nd degree burns received from boiling water/steam. When I called the ER to notify them that I would be there in 15 minutes and was in severe pain, Lois kept me calm. When I arrived, she had already contacted the MD on call to make sure that he would see me upon my arrival so I didn't have a delay in getting my pain under control. During my entire ER visit Lois was so caring compassionate and so very on top of everything. Whatever the MD asked for she had it on her! I got burned getting ready for my daughters confirmation party and since Lois knew this, she made sure that my pain was controlled immediately and made sure that I was feeling ok and got me on my way ASAP to finish my preparations. Lois not only took excellent care of me, but I see her with every patient experience offering others the same great care I received. Sanford Canby is so very blessed to have Lois Heald on staff.
Posted Date: March 2013